View Current Outages
Report an Outage
Report an outage or provide information about the cause of an outage:
- In the Treasure Valley: 208-388-2323
- Outside the Treasure Valley: 1-800-488-6151
Billing and Payment General Information
Customer Service Phone Numbers
Personal assistance is available Monday through Friday from 7:30 a.m. to 6:30 p.m. Mountain Time. Our automated phone system can help you access your Idaho Power account 24 hours a day. Please be prepared to provide your account number.
- In the Treasure Valley: 208-388-2323
- Outside the Treasure Valley: 1-800-488-6151
- Request a call back from a member of our Customer Care Team.
To request underground utility marking (Dig Line), call Call 811.
Payment Mailing Address
Processing Center
P.O. Box 5381
Carol Stream, IL 60197-5381
Corporate Headquarters Mailing Address
Idaho Power
P.O. Box 70
Boise, ID 83707
Corporate Headquarters Location
1221 W. Idaho St.
Boise, ID 83702
208-388-2200
Other Inquiries
Use the form link below for comments, questions or feedback. Depending on the nature of your inquiry, it could take 2 to 3 business days for a response. If you have an urgent request or a question regarding your account or bill, please contact our Customer Care Team at 208-388-2323 or 1-800-488-6151 (outside the Treasure Valley) so we can verify your identity and provide a timely response.