• The People Behind Your Power: Our Customer Experience Team
• Using Feedback to Improve the Customer Experience
• One Thing We Wish More Customers Knew About
• Cinnamon Grilled Peaches & Cream from the Energy-efficient Kitchen

Commercial and Industrial Energy Efficiency Program
(sent to Idaho and Oregon rate 7, 9 and 19 customers)
Idaho Power’s Commercial and Industrial Energy Efficiency Program provides business customers of all sizes with incentives for new construction, major renovations, retrofit, custom projects and Flex Peak demand response program.

Idaho Power Files General Rate Case 
(sent to all customers)
Idaho Power has filed a general rate case with the Idaho Public Utilities Commission requesting an overall rate increase of $111 million, or 8.61%. The IPUC will evaluate this request over the next several months, and any resulting changes will not take effect until at least January 2024. A general rate case is a proceeding used by the IPUC to determine the costs of operating and maintaining the utility system, and how those costs are allocated among customers.