Bill Inserts & Connections

Connections for November 2024

“Connections” en español, noviembre 2024

• Harvesting the Storm: Science Adds to Crucial Snowpack
• Research Shows Effectiveness of Cloud Seeding
• White Streaks in the Sky? It’s Not Cloud Seeding
• Tex-Mex Turkey Casserole From the Electric Kitchen

Bill Assistance and Payment Options for Residential Customers
(sent to all residential customers)
Need help with your winter heating bills? We offer Energy Assistance to customers experiencing financial hardship. This federally-funded program for qualified households may provide a one-time benefit (per program year) to assist with home energy costs.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for October 2024

“Connections” en español, octubre 2024

• People Behind Your Power: Your Neighborhood Team
• Safety Tips for Your Home
• Pumpkin Custard Dessert From the Electric Kitchen

Energy Audits and Home Weatherization Financing for Oregon Customers
(sent to Oregon residential customers)
As an Idaho Power residential customer in Oregon, you may qualify for a free energy audit, low-interest weatherization loan or cash payment for energy-efficient electrically heated home improvements. Learn more about our weatherization programs for Oregon customers.

Rebates for Manufactured Homes
(sent to all residential customers)
Eligible customers buying a new electrically-heated ENERGY STAR® manufactured home can receive a $1,000 sales rebate and their sales consultant a $200 sales bonus.

Fall Energy Efficiency and Outage Tips
(sent to all residential customers)
Idaho Power’s go-to energy-saving tips for getting your home ready for fall weather and how to prepare in case of outages.

Clean Energy Your Way — Flexible
(sent to all non-participating customers)
Clean Energy Your Way — Flexible is a voluntary program for customers who wish to match some or all of their electricity use with renewable energy. Your participation also supports Solar 4R Schools.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for September 2024

“Connections” en español, septiembre 2024

• Investments in Energy Highways are Key to Our Energy Future
• Batteries Bolster the Grid and Support Hydropower
• Peach Pancakes From the Electric Kitchen

My Account and the Idaho Power Mobile App
(sent to all residential customers)
Whether at home or on-the-go, access My Account or our new mobile app to pay your bill, get outage or energy use information, and sign up for free and convenient programs — all within a few clicks.

Providing Great Value for Our Customers Did you know reliable hydropower helps keep Idaho Power’s prices 20–30% lower than the national average? We are proud to offer some of the most affordable prices in the country.

We can Help You Efficiently Cool and Heat Your Home
(sent to all residential customers)
Reduce your heating and cooling energy expenses now. Idaho Power offers cash incentives on new energy-saving equipment and services for your home.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for August 2024

“Connections” en español, agosto 2024

• Celebrating the Power of Community
• Volunteer Power: Employee Gives Back to the Sport She Loves
• Educating and Engaging Our Communities
• Grilled Rosemary-Garlic Shrimp From the Electric Kitchen

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for July 2024

“Connections” en español, julio 2024

• Elevate Your Energy Savings: Top Tips for an Efficient Kitchen
• Sign Up for A/C Cool Credit and Save! + Enter to Win the Summertime Chill Package
• $50 Smart Thermostat Rebate
• Zesty Vegetable Salad From the Electric Kitchen

Wildfire Mitigation and Outage Prep
(sent to all customers)
Idaho Power works year-round to protect the grid and prevent wildfires by building equipment that meets or exceeds industry standards, and constantly monitoring and maintaining equipment to ensure it’s in good working order. Still, we might have to call a public safety power shutoff (PSPS) in an area where wildfire risk is high due to extreme weather.

Commercial and Industrial Energy Efficiency Program
(sent to all commercial customers)
Idaho Power’s Commercial and Industrial Energy Efficiency Program provides business customers of all sizes with incentives for new construction, major renovations, retrofit, custom projects, multifamily, and Flex Peak demand response program.

Idaho Power Files Limited Rate Case in Idaho
(sent to Idaho residential customers)
Idaho Power has filed a limited scope rate case with the Idaho Public Utilities Commission (IPUC) requesting an overall base rate increase of $99.29 million, or 7.31% for Idaho customers. The IPUC will evaluate this request over the next several months, and any resulting changes will not take effect until January 2025 or later. Idaho Power’s request only focuses on recovering costs associated with infrastructure investments and labor expenses that were not included for collection in the company’s last rate case but will be benefitting customers by year-end 2024.

Oregon Community Solar Program
(sent to Oregon customers)
The Oregon Community Solar Program is a new offering for Idaho Power customers in Oregon. We know clean energy is important to our customers, and it’s important to us, too — Idaho Power has a goal to use 100% clean energy by 2045. The Oregon Community Solar Program gives Oregon customers an additional choice for using clean energy while expanding access to solar.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for June 2024

“Connections” en español, junio 2024

• Renovated Swan Falls Museum — Now Open for Free Tours!
• New Docks Coming to C.J. Strike Reservoir
• Keeping Invasive Mussels out of Idaho Waters
• Strawberry Lemonade From the Electric Kitchen

Home Energy Audits
(sent to Idaho residential customers)
Get a professional home energy audit to identify ways to boost your comfort and reduce energy bills.

Summer Energy Efficiency and Water Safety Tips
(sent to all residential customers)
Idaho Power’s go-to energy-saving tips for staying cool and managing your summer energy use, along with safety tips to keep safe around water and dams.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for May 2024
“Connections” en español, mayo 2024

• Public Safety Power Shutoff: A Tool to Keep Our Communities Safe
• Idaho Power Investments Protect the Grid and Reduce Wildfire Risk
• Prepare Now in Case of Summer Outages
• Berry Trifle From the Electric Kitchen

Clean Energy Your Way — Flexible
(sent to all customers not participating)
Clean Energy Your Way — Flexible is a voluntary program for customers who wish to match some or all of their electricity use with renewable energy. Your participation also supports Solar 4R Schools.

Residential New Construction Program
(sent to Idaho residential customers)
This program pays an incentive to builders for electrically heated homes using heat pump technology built to be 10, 15 or 20% percent more efficient than state energy code requirements.

Idaho Power Files Annual Power Cost Adjustment
(sent to all customers)
Idaho Power has filed the final piece of its annual spring cost adjustments with the Idaho Public Utilities Commission (IPUC). Customers in every rate class will see a net price decrease, and a typical Idaho residential customer will see an overall monthly decrease of $0.55 — the combined impact of the Power Cost Adjustment, filed April 15, and the Fixed Cost Adjustment, filed in March. If approved, the combined rate decrease will take effect June 1.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for April 2024
“Connections” en español, abril 2024

Clean Energy Your Way — Flexible
(sent to all customers not participating)
Clean Energy Your Way — Flexible is a voluntary program for customers who wish to match some or all of their electricity use with renewable energy. Your participation also supports Solar 4R Schools.

Idaho Power Files Annual Fixed Cost Adjustment
(sent to all customers)
Idaho Power has filed the first of two annual cost adjustments with the Idaho Public Utilities Commission (IPUC). This year’s Fixed Cost Adjustment (FCA) requests an increase of $10.6 million, or 1.44%, for residential and small general service customers in Idaho. The final impact to customer bills won’t be known until a second annual adjustment, the Power Cost Adjustment (PCA), is filed on April 15.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for March 2024
“Connections” en español, marzo 2024

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for February 2024
“Connections” en español, febrero 2024

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151