Bill Inserts & Connections

Connections:

• Idaho Power’s Flagship Fish Hatchery Gets a Makeover
• Beyond Electricity: Caring for the Snake River
• Proud to Offer Low Prices, High Value
• Chicken Caesar Pita Pockets from the Electric Kitchen

“Connections” en español, marzo 2025

Idaho Power Mobile App and Customer Programs
(sent to all residential customers)
Whether at home or on-the-go, access My Account or our mobile app to pay your bill, get outage or energy use information, and sign up for free and convenient programs — all within a few clicks.

Idaho Power Proposes Rate Decrease with Annual Fixed Cost Adjustment
(sent to Idaho residential and small general service)
Idaho Power has filed the first of two annual cost adjustments with the Idaho Public Utilities Commission (IPUC). This year’s Fixed Cost Adjustment (FCA) requests a decrease of $40.66 million, or 5.28%, for residential and small general service customers in Idaho. If the FCA proposal is approved as filed, a typical residential customer using 950 kilowatt-hours per month would see about a $6.36 decrease to their monthly bill beginning June 1. However, the final impact to customer bills won’t be known until a second annual adjustment, the Power Cost Adjustment (PCA), is filed April 15.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for March 2025

“Connections” en español, marzo 2025

• The People Behind Your Power: Arborist Craig Westling
• Keep Trees Away from Powerlines for Safety and Reliability
• Spring Electrical Safety at Home
• Breakfast Burritos from the Electric Kitchen

Spring Energy Efficiency + Outdoor Electrical Safety Tips
(sent to all residential customers)
Idaho Power’s go-to energy-saving tips for getting your home ready for spring. Plus, outdoor electrical safety tips.

Commercial and Industrial Energy Efficiency Program
(sent to Idaho and Oregon rate 7, 9 and 19 customers)
Idaho Power’s Commercial and Industrial Energy Efficiency Program provides business customers of all sizes with incentives for new construction, major renovations, retrofit, custom projects, multifamily, and Flex Peak demand response program.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for February 2025

“Connections” en español, febrero 2025

• Protect Your Home and Family: Simple Electrical Safety Tips
• Protecting Your Farm or Ranch Equipment
• Protect Sensitive Electronics With a Surge Suppressor
• Almond Crunch Cake From the Electric Kitchen

Electric Vehicles
(sent to Oregon customers)
Consider an Electric Vehicle (EV)! With prices among the lowest in the nation, record reliable service and clean-energy goals, Idaho Power proudly supports customer use of EVs.

We Can Help You Efficiently Heat and Cool Your Home
(sent to all residential customers)
Reduce your heating and cooling energy expenses now. Idaho Power offers cash incentives on new energy-saving equipment and services for your home.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for January 2025

“Connections” en español, enero 2025

• People Behind Your Power: Todd Greenwell, Energy Efficiency Expert
• Maximize Your Savings with Energy Efficiency Programs
• Energy-Saving Resources for Business
• Chai Tea Latte From the Electric Kitchen

Don’t Be the Victim of a Scam
(sent to all residential customers)
Learn how to protect yourself against scams targeting Idaho Power customers.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for December 2024

“Connections” en español, diciembre 2024

• Volunteer Spotlight: Volunteering Hits the Slopes
• Giving Back to Support Our Communities
• Project Share Helps Keep Our Neighbors Warm
• Slow Cooker Beef Stew From the Electric Kitchen

DIY Winter Energy Efficiency Tips + Outage Preparedness Tips
(sent to all residential customers)
Idaho Power’s go-to energy-saving tips for getting your home ready for winter weather. Plus, learn how to be prepared in case of a power outage.

Project Share
(sent to all residential customers)
Make a voluntary donation to Project Share on your monthly Idaho Power bill to help neighbors who need assistance paying their energy bills. If you or someone you know need help paying an energy bill, learn how to apply for assistance at idahopower.com/projectshare.

Home Energy Audit
(sent to Idaho residential customers)
Get a professional home energy audit to identify ways to boost your comfort and reduce energy bills.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for November 2024

“Connections” en español, noviembre 2024

• Harvesting the Storm: Science Adds to Crucial Snowpack
• Research Shows Effectiveness of Cloud Seeding
• White Streaks in the Sky? It’s Not Cloud Seeding
• Tex-Mex Turkey Casserole From the Electric Kitchen

Bill Assistance and Payment Options for Residential Customers
(sent to all residential customers)
Need help with your winter heating bills? We offer Energy Assistance to customers experiencing financial hardship. This federally-funded program for qualified households may provide a one-time benefit (per program year) to assist with home energy costs.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for October 2024

“Connections” en español, octubre 2024

• People Behind Your Power: Your Neighborhood Team
• Safety Tips for Your Home
• Pumpkin Custard Dessert From the Electric Kitchen

Energy Audits and Home Weatherization Financing for Oregon Customers
(sent to Oregon residential customers)
As an Idaho Power residential customer in Oregon, you may qualify for a free energy audit, low-interest weatherization loan or cash payment for energy-efficient electrically heated home improvements. Learn more about our weatherization programs for Oregon customers.

Rebates for Manufactured Homes
(sent to all residential customers)
Eligible customers buying a new electrically-heated ENERGY STAR® manufactured home can receive a $1,000 sales rebate and their sales consultant a $200 sales bonus.

Fall Energy Efficiency and Outage Tips
(sent to all residential customers)
Idaho Power’s go-to energy-saving tips for getting your home ready for fall weather and how to prepare in case of outages.

Clean Energy Your Way — Flexible
(sent to all non-participating customers)
Clean Energy Your Way — Flexible is a voluntary program for customers who wish to match some or all of their electricity use with renewable energy. Your participation also supports Solar 4R Schools.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for September 2024

“Connections” en español, septiembre 2024

• Investments in Energy Highways are Key to Our Energy Future
• Batteries Bolster the Grid and Support Hydropower
• Peach Pancakes From the Electric Kitchen

My Account and the Idaho Power Mobile App
(sent to all residential customers)
Whether at home or on-the-go, access My Account or our new mobile app to pay your bill, get outage or energy use information, and sign up for free and convenient programs — all within a few clicks.

Providing Great Value for Our Customers Did you know reliable hydropower helps keep Idaho Power’s prices 20–30% lower than the national average? We are proud to offer some of the most affordable prices in the country.

We can Help You Efficiently Cool and Heat Your Home
(sent to all residential customers)
Reduce your heating and cooling energy expenses now. Idaho Power offers cash incentives on new energy-saving equipment and services for your home.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for August 2024

“Connections” en español, agosto 2024

• Celebrating the Power of Community
• Volunteer Power: Employee Gives Back to the Sport She Loves
• Educating and Engaging Our Communities
• Grilled Rosemary-Garlic Shrimp From the Electric Kitchen

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Connections for July 2024

“Connections” en español, julio 2024

• Elevate Your Energy Savings: Top Tips for an Efficient Kitchen
• Sign Up for A/C Cool Credit and Save! + Enter to Win the Summertime Chill Package
• $50 Smart Thermostat Rebate
• Zesty Vegetable Salad From the Electric Kitchen

Wildfire Mitigation and Outage Prep
(sent to all customers)
Idaho Power works year-round to protect the grid and prevent wildfires by building equipment that meets or exceeds industry standards, and constantly monitoring and maintaining equipment to ensure it’s in good working order. Still, we might have to call a public safety power shutoff (PSPS) in an area where wildfire risk is high due to extreme weather.

Commercial and Industrial Energy Efficiency Program
(sent to all commercial customers)
Idaho Power’s Commercial and Industrial Energy Efficiency Program provides business customers of all sizes with incentives for new construction, major renovations, retrofit, custom projects, multifamily, and Flex Peak demand response program.

Idaho Power Files Limited Rate Case in Idaho
(sent to Idaho residential customers)
Idaho Power has filed a limited scope rate case with the Idaho Public Utilities Commission (IPUC) requesting an overall base rate increase of $99.29 million, or 7.31% for Idaho customers. The IPUC will evaluate this request over the next several months, and any resulting changes will not take effect until January 2025 or later. Idaho Power’s request only focuses on recovering costs associated with infrastructure investments and labor expenses that were not included for collection in the company’s last rate case but will be benefitting customers by year-end 2024.

Oregon Community Solar Program
(sent to Oregon customers)
The Oregon Community Solar Program is a new offering for Idaho Power customers in Oregon. We know clean energy is important to our customers, and it’s important to us, too — Idaho Power has a goal to use 100% clean energy by 2045. The Oregon Community Solar Program gives Oregon customers an additional choice for using clean energy while expanding access to solar.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151