July Bill Inserts

Connections for July 2023
“Connections” en español, julio 2023

  • The People Behind Your Power: Our Customer Experience Team
  • Using Feedback to Improve the Customer Experience
  • One Thing We Wish More Customers Knew About
  • Cinnamon Grilled Peaches & Cream from the Energy-efficient Kitchen

Commercial and Industrial Energy Efficiency Program
(sent to Idaho and Oregon rate 7, 9 and 19 customers)
Idaho Power’s Commercial and Industrial Energy Efficiency Program provides business customers of all sizes with incentives for new construction, major renovations, retrofit, custom projects and Flex Peak demand response program.

Idaho Power Files General Rate Case 
(sent to all customers)
Idaho Power has filed a general rate case with the Idaho Public Utilities Commission requesting an overall rate increase of $111 million, or 8.61%. The IPUC will evaluate this request over the next several months, and any resulting changes will not take effect until at least January 2024. A general rate case is a proceeding used by the IPUC to determine the costs of operating and maintaining the utility system, and how those costs are allocated among customers.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

June Bill Inserts

Connections for June 2023
“Connections” en español, junio 2023

  • Keep Good Energy in the Room with Energy-saving Tips
  • How Much Does it Cost to Power Items in Your Home
  • Try These Energy-saving Summer Vacation Tips
  • Peachy Dream Smoothie from the Energy-efficient Kitchen

Idaho Power Requests Changes to On-site Generation Offering
(sent to all customers)
Idaho Power is requesting changes to its on-site generation offering that are a step toward ensuring fair prices for all customers. Idaho Power is seeking approval of a compensation structure that accurately measures an on-site generator’s use of the electrical grid and an export credit rate that will result in a fair and accurate valuation of customers’ exported energy.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

May Bill Inserts

Connections for May 2023

  • How Idaho Power Protects the Grid — and You Can Too
  • Plan Now for Your Unique Outage Needs — Just in Case!
  • Can We Reach You During an Outage?
  • Lime Ginger Grilled Chicken from the Energy-efficient Kitchen

Green Power Program
(sent to all customers not participating)
Green Power is a voluntary program for customers who wish to match some or all of their electricity use with renewable energy. Your participation also supports Solar 4R Schools.

Residential New Construction Pilot Program
(sent to Idaho residential customers)
This program pays an incentive to builders for electrically heated homes using heat pump technology built to be 10, 15 or 20% percent more efficient than state energy code requirements.

Idaho Power Files Annual Power Cost Adjustment
Idaho Power has filed the final piece of its annual spring cost adjustments with the Idaho Public Utilities Commission (IPUC). This year’s Power Cost Adjustment (PCA) calls for a price increase as a result of higher power costs related to natural gas and market prices, lower than expected hydro generation and a limited coal supply. Neither Idaho Power nor its shareholders receive any financial return from this filing — money collected is used solely to recover expenses associated with annual fluctuations in power supply costs. Idaho Power previously filed the Fixed Cost Adjustment (FCA) on March 15. If approved, the FCA and PCA rate changes will take effect June 1, and a typical Idaho residential customer will see an overall monthly increase of $11.06.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

April Bill Inserts

Connections for April 2023
“Connections” en español, abril 2023

  • Outdoor Adventures Await at Idaho Power’s Parks!
  • How to Stay Safe in and Around the Water
  • Go Fishing for Idaho Power-stocked Trout
  • Grilled Fish Tacos from the Energy-efficient Kitchen

We can Help You Efficiently Cool and Heat Your Home
(sent to all residential customers)
Reduce your heating and cooling energy expenses now. Idaho Power offers cash incentives on new energy-saving equipment and services for your home.

Rebates for Manufactured Homes
(sent to all residential customers)
Eligible customers buying a new electrically-heated ENERGY STAR® manufactured home can receive a $1,000 sales rebate and their sales consultant a $200 sales bonus.

Idaho Power Files Annual Fixed Cost Adjustment
(sent to Idaho residential and small business customers)
Idaho Power has filed the first of two annual cost adjustments with the Idaho Public Utilities Commission. This year’s annual Fixed Cost Adjustment (FCA) requests a decrease of $10 million, or 1.56%, for residential and small general service customers in Idaho. If the FCA proposal is approved as filed, a typical residential customer using 950 kilowatt-hours per month would see about a $1.66 decrease to their monthly bill beginning June 1. However, the final impact to customer bills won’t be known until a second annual adjustment, the Power Cost Adjustment (PCA), is filed in April.

Important Reminder for On-site Renewable Energy Systems
(sent to Idaho and Oregon business rates 6, 8 and 84)
If you are a renewable energy generator connected to the electrical grid, please be aware of your responsibilities as outlined in the Customer Generator tariffs. For more information, including on-site generation tariff Schedules, 8, 84, 68 and application forms, visit idahopower.com/customergeneration.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

March Bill Inserts

Connections for March 2023
“Connections” en español, marzo 2023

  • Idaho Power Helps Build Local Communities
  • Supporting Educational Opportunities
  • Employee Demonstrates the Power of Giving Back
  • Honey-glazed Snack Mix from the Energy Efficient Kitchen

Important Reminder for Your Renewable System
(sent to Idaho residential and small business customers)
If you are a renewable energy generator connected to Idaho Power’s electrical grid, please be aware of your responsibilities as outlined in the Customer Generator tariffs. For more details, including the on-site generation tariff Schedules 6, 8, 84, 68 and application forms, visit www.idahopower.com/customergeneration.

Get Your Home Ready for Spring
(sent to all residential customers)
Idaho Power’s go-to energy-saving tips for getting your home ready for spring weather.

Commercial and Industrial Energy Efficiency Program
(sent to Idaho and Oregon rate 7, 9 and 19 customers)
Idaho Power’s Commercial and Industrial Energy Efficiency Program provides business customers of all sizes with incentives for new construction, major renovations, retrofit, custom projects and Flex Peak demand response program.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

February Bill Inserts

Connections for February 2023
“Connections” en español, febrero 2023

  • The People Behind Your Power: Regional Manager Angelique Rood
  • Investing in Our Future Trades Workforce
  • Idaho Power: Come for a Job. Stay for a Career!
  • Cajun Red Beans and Rice from the Energy-efficient Kitchen

Working Hard to Keep Your Energy Affordable
(sent to all customers)
We know times are tough. We are committed to affordability and working with those customers who might need a little help with their energy bill.

Irrigation Peak Rewards
(sent to all irrigation customers)
Enroll today in Irrigation Peak Rewards to earn a financial incentive! Participating allows Idaho Power to remotely turn off your irrigation pumps for a few specific hours when summer demand is high.

Electric Vehicles
(sent to Oregon residential customers)
Consider an Electric Vehicle (EV)! With prices among the lowest in the nation, record reliable service and clean-energy goals, Idaho Power proudly supports customer use of EVs.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

January Bill Inserts

Connections for January 2023
“Connections” en español, enero 2023

  • Winter Planning Leads to Summer Savings
  • The Scoop on Portable Heaters
  • Kick Off 2023 with Energy-saving Commitments
  • Slow Cooker Chicken Corn Soup from the Energy-efficient Kitchen

Don’t be the Victim of a Scam
(sent to all residential customers)
Learn how to protect yourself from scams targeting Idaho Power customers.

My Account and the Idaho Power Mobile App
(sent to all residential customers)
Whether at home or on-the-go, access My Account or our new mobile app to pay your bill, get outage or energy use information and sign up for free and convenient programs—all within a few clicks.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

December Bill Inserts

Connections for December 2022
“Connections” en español, diciembre 2022

  • Supporting the LLS — and Our Employees
  • Idaho Power Lends a Helping Hand to Neighbors in Need
  • Project Share Celebrates 40 Years of Community Support
  • Creamy Crunch Cookies from the Energy Efficient Kitchen

DIY Weatherization and Winter Energy Efficiency Tips
(sent to all residential customers)
Idaho Power’s go-to energy-saving tips for getting your home ready for winter weather.

Project Share
(sent to Idaho and Oregon residential customers not already participating)
Make a voluntary donation to Project Share on your monthly Idaho Power bill and help neighbors who need assistance paying their energy bills.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Bill Inserts for November 2022

Connections for November 2022

“Connections” en español, noviembre 2022

  • Public Takes Part in Long-range Energy Planning
  • Customers See Benefits from Reliability Investments
  • Idaho Power Plans State’s First Large-Scale Battery Storage Project
  • Sparky Spuds from the Energy Efficient Kitchen

Energy Assistance Brochure
(sent to all residential customers)
Need help with your winter heating bills? We offer Energy Assistance to customers experiencing financial hardship. This federally-funded program for qualified households may provide a one-time benefit (per program year) to assist with home energy costs.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151