Utility Scam Awareness Day: These Tips Can Help You Avoid Becoming a Victim

November 19 is Utility Scam Awareness Day, and Idaho Power encourages customers to remain watchful for scams throughout the year, especially as the holiday season approaches.

The holiday shopping season is a busy time for scammers, including those who target Idaho Power customers.

If you ever question the authenticity of a communication or anyone representing Idaho Power, do not divulge personal information or provide payment. Call Idaho Power’s Customer Care Team at 208-388-2323.

Be aware of these common scams. Idaho Power NEVER:

  • Demands immediate payment over the phone
  • Requires a payment for a defective meter
  • Asks for same-day payment via pre-paid cards, such as the Green Dot MoneyPak
  • Accepts pre-paid cards, like Visa or Green Dot
  • Asks customers to pay using Bitcoin or QR codes

For more information on scams, visit idahopower.com/scams.

Alexis Freeman
Marketing Specialist
afreeman@idahopower.com
208-388-2281