Download the Idaho Power Mobile App
Manage your Idaho Power account anytime, anywhere with our free mobile app! View and pay your bill, track outages, sign up for programs, and more — all from your phone.
Available in the Apple App Store or Google Play Store.
What You Can Do with the App
- Pay Your Bill.
Make secure payments in just a few taps. Save your payment information for faster checkout. - Check Outages.
See outage information for your home or business and view outages on the interactive map. - Get Helpful Alerts.
Turn on push notifications to receive billing reminders and outage updates right on your phone. - Sign Up for Programs.
Enroll in convenient programs like Paperless Billing, Auto Pay, and Budget Pay directly from the app. - Fast, Secure Sign-In.
Use Face ID or Touch ID for quick and secure access after connecting the app to your My Account.
Frequently Asked Questions
How do I download the app?
Download the app in the Apple App Store or Google Play Store.
Is the app free?
Yes! The app is free for all Idaho Power customers.
What can I do in the app?
With the Idaho Power app, you can:
- Pay your bill
- View billing and payment history
- Track outages and view the outage map
- Sign up for billing and payment programs
- Receive outage and billing alerts
- Track your energy use
- Sign in with Face ID or Touch ID
How do I sign in to my Idaho Power account through the app?
Use your Idaho Power My Account username and password. After you sign in, you can enable Face ID or Touch ID for faster future logins.
Don’t have a My Account? Create one online or select Register in the app.
What if I forgot my username or password?
Select Forgot Email or Forgot Password? on the sign-in screen and follow the prompts.
Who can use the app?
The app is available to all Idaho Power customers. You must have an Idaho Power My Account to use it.
If you have more than one account, you can easily switch between them in the app.
Can I use the mobile app on a tablet?
The app was designed for iPhone and Android phones. While it may work on a tablet, the experience is best on a phone.
How do I update the app to the newest version?
Most phones update apps automatically. If yours doesn’t, visit the Apple App Store or Google Play Store and update the Idaho Power app manually.
Is there a fee to pay my bill through the app?
No. Idaho Power does not charge an additional fee for payments made through the app.
For all credit, debit, and ATM card payments, a convenience fee of $2.19 per residential account paid and 2.65% per commercial account paid applies.
How do I report an outage on the app?
If the outage isn’t showing for your location in the app, call us at 208-388-2323 or 1-800-488-6151 (toll-free).
You can also view outages across our service area using the online outage map. Please allow up to 10 minutes for new outages to appear.
Tip: Reporting your outage helps us respond more quickly and keep outage information up to date.