Accounts & Service
From paying your bill to updating your account information to requesting service changes, we want to make things easy for you.
If you can’t find what you’re looking for on our website, or for information in Spanish, give us a call at 208-388-2323 or 1-800-488-6151 (oprime 5 para español).
Make a Payment
Pay By Mail or Phone
Mail your payment to:
Processing Center
P.O. Box 5381
Carol Stream, IL 60197-5381
Or call 1-800-488-6151.
It may take up to three business days from the date the payment is made until it is posted to your Idaho Power account.
Start, Stop or Move Service
FAQs
Find out what fees are associated with starting and stopping service and answers to other commonly asked questions.
Estimate Service Costs
Estimate costs for service installation, including for residential, irrigation and commercial needs.
Construction & Remodeling
Access service request forms, learn about requirements and more.
Download the Idaho Power Mobile App!
Our new mobile app provides access to your Idaho Power account, making it easy for you to do business with us—no matter where you are! Whether you’re at home or on-the-go, access the app to pay your bill, get outage information and sign up for free and convenient programs—all within a few clicks.
Learn About Your Bill
Pricing
Our prices are some of the lowest in the nation. Find details about the prices you pay, and compare them to national energy prices.
Meter Information
Learn how we read your meter and how you can use that information to better manage your energy use.
Your Bill Explained
Learn about the information on your bill, as well as what each term means.
Give Back through Project Share
Project Share is a year-round bill pay assistance program started by Idaho Power in 1982 and administered by The Salvation Army. Funding is provided by Idaho Power’s customers and shareholders, other utilities and private donations.
One hundred percent of Idaho Power customers’ donations go to Project Share recipients. The assistance is available to supplement energy costs and can be applied to bills for electric and gas. The program can also help pay for heating commodities like wood, propane, oil and coal.