What is the Time Of Use plan?
Time of Use is a voluntary plan for Idaho customers where participants pay different prices for electricity depending on what time of day it’s used: On-Peak time is the most expensive. Mid-Peak is mid-range. Off-Peak is least expensive. Prices are higher in the summer months (June-September) and lower in the non-summer months (October-May).
The Time of Use periods for this plan are:
Summer (June-September)
- On-Peak: 7 p.m. to 11 p.m. Monday-Saturday, except holidays
- Mid-Peak: 3 p.m.-7p.m. Monday-Saturday (except holidays)
- Off-Peak: 11 p.m. to 3 p.m. Monday-Saturday, and all hours Sunday and holidays.
Non-Summer (October-May)
Off-Peak: 9 a.m. to 5 p.m. and 8 p.m.-6 a.m. Monday-Saturday, and all hours Sunday and holidays
On-Peak: 6a.m. to 9 a.m. and 5 p.m.-8 p.m. Monday-Saturday, except holidays.
How much will I pay?
It is important to identify how much energy you are currently using and when you are using it. If you are using less than 800 kWh per month, the Standard Residential plan may be your best option.
If you are using more than 800 kWh per month and can shift your use, the Time of Use plan may be your best option. To see an estimate of your bill under the Time of Use plan, log in to My Account or register to become a My Account user and go to Payments & Billing > Overview > Compare Your Bills and click Compare Rates near the top of the page.”
What type of customer would benefit from this plan?
Typically, Idaho customers who are using at least 800 kWh of energy per month and are willing and able to shift their energy use to Off-Peak hours may reduce their electricity bills. Customers who currently do not use much electricity during the Peak periods also may benefit from this plan.
How do I sign up for the Time Of Use plan?
Sign up online now, or call our Customer Care Team at 208-388-5575 or 1-800-488-6151, outside the Treasure Valley, weekdays from 7:30 a.m. to 6:30 p.m., Mountain Time.
If I don’t like the plan, how do I go off it and change to another?
After electing to go on this plan, you can choose to go off at any time. Your service will change back to the Residential Standard plan. However, if you go off the Time of Use plan, you cannot go back on it for 12 months. To change back to the Residential Standard plan, call our Customer Care Team at 208-388-5575 or 1-800-488-6151, outside the Treasure Valley, weekdays from 7:30 a.m. to 6:30 p.m., Mountain Time.
May I sign up for the Time Of Use plan if I am participating in A/C Cool Credit?
Customers can participate in both A/C Cool Credit and Time of Use. The A/C Cool Credit program begins June 15.
Idaho Power indicated Sunday and holidays have the lowest prices for energy. What specific holidays does this include?
Holidays include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. If New Year’s Day, Independence Day, or Christmas Day falls on Sunday, the following Monday will be designated a holiday.
If I have additional questions, what can I do?
Email or call our Customer Care Team at 208-388-5575 or 1-800-488-6151, outside the Treasure Valley, weekdays from 7:30 a.m. to 6:30 p.m., Mountain Time.