BOISE, Idaho — Idaho Power has received several recent reports citing scam-related activity across the Magic Valley. The false claims being reported fall under two categories, and both have included individuals with fake badges and Idaho Power logoed clothing:
- Individuals claiming to be Idaho Power employees who say they need to inspect the electrical meter (or other equipment) as a means of gaining access to a home or property.
- Rooftop solar salespeople claiming to be partnering with or employed by Idaho Power.
Outside of emergencies, all visits from an Idaho Power employee will be preceded by a phone call, letter, or other communication. Our employees will arrive in a logoed company vehicle and will have company ID badges. If you receive an unexpected visit from someone claiming to be from Idaho Power and anything seems suspicious, call Idaho Power immediately at 208-388-2323 or 1-800-488-6151. Our customer service representatives can confirm if Idaho Power has any work activities scheduled for your address.
As a reminder, Idaho Power does not sell rooftop solar systems and does not partner with or endorse any specific solar companies. Common false tactics used by door-to-door salespeople include:
- Stating they work for or have been sent by Idaho Power.
- Stating that Idaho Power has been sold to an outside entity.
- Falsely advising customers they will never pay a power bill again.
- Providing inaccurate information regarding Idaho Power’s rates, solar payback periods, tax credits, and how excess energy is credited back to the customer.
- Targeting Spanish-speaking customers with false and inaccurate information.
Customers are encouraged to get the facts about solar energy before making a financial commitment.
Idaho Power also has information in both English and Spanish about solar misinformation and scams posted at idahopower.com/solar-scams. For information, tips, and resources about rooftop solar, visit idahopower.com/solar.
About Idaho Power
Idaho Power, headquartered in vibrant and fast-growing Boise, Idaho, has been a locally operated energy company since 1916. Today, it serves a 24,000-square-mile area in Idaho and Oregon. The company’s goal to provide 100% clean energy by 2045 builds on its long history as a clean-energy leader that provides reliable service at affordable prices. With 17 low-cost hydroelectric projects at the core of its diverse energy mix, Idaho Power’s residential, business and agricultural customers pay among the nation’s lowest prices for electricity. Its 2,100 employees proudly serve more than 630,000 customers with a culture of safety first, integrity always, and respect for all.
IDACORP Inc. (NYSE: IDA), Idaho Power’s independent publicly traded parent company, is also headquartered in Boise, Idaho. To learn more, visit idahopower.com or idacorpinc.com.
Jordan Rodriguez
Communications Specialist
jrodriguez@idahopower.com
208-388-2460